Privacy Policy

palette Inc. has established the following personal information protection policy, and all employees are committed to protecting personal information.

1. Personal Information Protection Policy

We will comply with laws and regulations, national guidelines, and other standards related to the protection of personal information.

We will clearly state the purpose of use of personal information, and acquire, use, and provide personal information in an appropriate manner. The acquired personal information will be used only within the scope of the stated purpose of use, except as otherwise provided by law.

We will not provide the acquired personal information to any third party without the consent of the individual, except as required by law.

We will implement appropriate organizational, physical, human, and technical measures to protect personal information and take security control measures.

We will establish and disseminate rules for the protection of personal information, and educate and enlighten our employees to handle personal information appropriately.

We will conduct inspections of the handling of personal information, management systems and initiatives, and continuously improve and review them.

When outsourcing the handling of personal information, we will thoroughly examine the eligibility of the outsourcer, and provide guidance and supervision to ensure thorough information management.

In addition to disclosing, correcting, adding, or deleting personal information at the request of the individual, or notifying the purpose of use in accordance with laws and regulations, we will respond appropriately to opinions and consultations.

2. handling of personal information

2.1 Management of Personal Information

In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we will take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating employees, and will implement safety measures to strictly manage personal information.

2.2 Purpose of Use of Personal Information

The Company will use the personal information received from customers only for the following purposes

Member and customer management

Conducting campaigns, prize competitions, and questionnaires

Notification of matters necessary for the operation of this website (including via e-mail)

Advertising and promotion of the Company's products, etc., and solicitation of sales (including via e-mail)

Sending of e-mail magazines

Packing and shipping of products, etc.

Billing calculation and billing

Provision of point services, etc.

Publication of information posted by members and users

Responding to various inquiries and after-sales service

Research and analysis of marketing data and development of new services

Preparation of statistical data to be provided to business partner companies

In the event that the Company is entrusted with the handling of personal information by another company, etc., the Company will perform the entrusted duties.

Exercise of rights and fulfillment of obligations based on contracts, laws, etc.

2.3 Prohibition of disclosure and provision of personal information to third parties

The Company shall appropriately manage personal information received from customers and shall not disclose personal information to any third party except in the following cases

When there is consent from the customer

When the information is disclosed to a company to which we outsource our business in order to provide the service requested by the customer.

When disclosure is required by law.

2.4 Safety measures for personal information

We take all possible measures for security to ensure the accuracy and safety of personal information.

2.5 Procedures for disclosure, correction, etc.

When we receive a request from an individual for disclosure of personal information subject to disclosure, notification of the purpose of use, correction, etc. in cases where the content of the personal information subject to disclosure is contrary to the facts, suspension of use, etc., or suspension of provision to a third party (hereinafter referred to as "disclosure, etc."), we will comply with the request. (hereinafter referred to as "disclosure, etc."), the Company will respond to the request after confirming the identity of the person making the request.

2.6 Compliance with and review of laws and regulations

The Company will comply with Japanese laws and regulations and other norms applicable to personal information in its possession, and will review and improve the contents of this policy as necessary.

3. Contact for inquiries

If you have any questions about our handling of personal information, please contact the following

Address: palette Inc.

Address: 102 Eco House Daizawa, 1-29-34 Daizawa, Setagaya-ku, Tokyo 155-0032, Japan

For inquiries, please contact: cs@palette-clothing.com